DesignCrowd offers a money back guarantee on your project budget. This excludes any posting or upgrade fees you've paid to DesignCrowd when you launch your project. The only exception is where you've Committed / Guaranteed your project budget.
Don't like any of the designs?
Request a refund within 60 days of posting your project and before the files have been provided we’ll refund your project budget, no questions asked! Remember, we will keep your posting fees (between $29 and $129, depending on your selected package) and any upgrade fees you've paid us (such as the private project or featured upgrade, transaction fees, etc.). Read our full refund policy here. All we ask is that you wait until the end of your project deadline so you give designers time to upload all the designs they have made for your project.
Didn't receive any designs?
We'll refund your project budget AND all of the posting fees paid to DesignCrowd.
Committed / Guaranteed Contests
If you've Committed / Guaranteed your contest you will not be eligible for a money back refund.
Don't like any of the designs?
Request a refund within 60 days of posting your project and before the files have been provided we’ll refund your project budget, no questions asked! Remember, we will keep your posting fees (between $29 and $129, depending on your selected package) and any upgrade fees you've paid us (such as the private project or featured upgrade, transaction fees, etc.). Read our full refund policy here. All we ask is that you wait until the end of your project deadline so you give designers time to upload all the designs they have made for your project.
Didn't receive any designs?
We'll refund your project budget AND all of the posting fees paid to DesignCrowd.
Committed / Guaranteed Contests
If you've Committed / Guaranteed your contest you will not be eligible for a money back refund.
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