Why is my submission 'on hold'?

Designers with star rating lower than 2.5 stars may have submitted designs placed "on hold", which means their uploaded designs are not shared with the customer for up to 24 hours after the design is submitted. This ensures the customers initial designs are of high quality and allows DesignCrowd the option to review these designs before a customer sees them and reject any designs that do not meet our quality standards. To avoid this, designers must lift their star rating. Designers with higher star ratings have no delays on submissions - a benefit for designers of maintaining a higher rating.

The delay period applies only to the start of the project and varies from 2 hours up to 24 hours depending on the duration of the project.

There are no delays on revisions submitted at the request of the customer.